Resilience
In this episode of Management Meets, host Katie Calvert Jones explores the theme of resilience with Grace Marshall, class of 2002 BSc International Management with Modern Languages alumna, award-winning author, speaker, and coach. Grace shares her experience and philosophy on failure, struggle and resilience, providing practical advice on how to build resilient teams and environments within organisations. With insights into how language, honesty, and culture impact resilience; listen and learn how to cultivate this vital skill, in both personal and professional settings.
Creators and Guests

Host
Katie Calvert-Jones
Passionate advocate of the value a strong and engaged community can bring, and the far-reaching results that can be achieved. Loves hearing, sharing, and joining-up individual stories between professionals to enable ongoing learning and success.

Producer
Becky Toogood
Becky Toogood is the Alumni Engagement Communications Officer for the University of Bath, School of Management. With a first-class degree in journalism and a marketing background, Becky has experience in digital, print and multimedia communications. Working in higher education, Becky likes to showcase those leading innovation in their respective areas to celebrate success in the community, whilst inspiring others.

Guest
Grace Marshall
Grace Marshall is a BSc International Management and Modern Languages graduate, award-winning author, speaker and productivity expert who specialises in transforming how organisations approach work, change, and challenge. With over a decade of experience training 10,000+ professionals across industries, Grace has become a trusted advisor for leaders seeking to build resilient, future-ready teams, with clients including Boots, Sky Media and NHS. Her refreshingly human, relatable approach has earned her accolades, including Virtual Speaker of the Year and CMI Management Book of the Year: Best Commuter’s Read. Her practical insights on leadership, high-performance and wellbeing in changing times have been featured in The Guardian, Forbes, and CNN.
